N. Hahn & Co., Inc. has developed
a Business Continuity Plan on how we will respond to events that
significantly disrupt our business. Since the timing and impact of
disasters and disruptions is unpredictable, we will have to be flexible
in responding to actual events as they occur. With that in mind, we are
providing you with this information on our business continuity plan.
CONTACTING US
If after a significant business disruption you
cannot contact us as you usually do at 212-983-3350 or
info@nhahn.com, you should call
our alternative number 917-687-4884 or go to our web site at
http://www.nhahn.com. If you
cannot access us through either of those means, you should contact our
clearing firm, if any, using the contact information furnished through
our web site at
http://www.nhahn.com
for
instructions on how it may enter orders and process other
trade-related, cash, and security transfer transactions for you.
OUR BUSINESS CONTINUITY PLAN
We plan to quickly recover and resume business
operations after a significant business disruption and respond by
safeguarding our employees and property, making a financial and
operational assessment, protecting the firm’s books and records, and
allowing our customers to transact business. In short, our business
continuity plan is designed to permit our firm to resume operations as
quickly as possible, given the scope and severity of the significant
business disruption.
Our business continuity plan
addresses: data back up and recovery; all mission critical systems;
financial and operational assessments; alternative communications with
customers, employees, and regulators; alternate physical location of
employees; critical supplier, contractor, bank and counter-party impact;
regulatory reporting; and assuring our customers prompt access to their
funds and securities if we are unable to continue our business.
Our clearing firm, if any, backs up
our important records in a geographically separate area. While every
emergency situation poses unique problems based on external factors,
such as time of day and the severity of the disruption, we have been
advised by our clearing firm that its objective is to restore its own
operations and be able to complete existing transactions and accept new
transactions and payments within an industry-standard time period. Your
orders and requests for funds and securities could be delayed during
this period.
VARYING DISRUPTIONS
Significant business disruptions can vary in
their scope, such as only our firm, a single building housing our firm,
the business district where our firm is located, the city where we are
located, or the whole region. Within each of these areas, the severity
of the disruption can also vary from minimal to severe. In a disruption
to only our firm or a building housing our firm, we will transfer our
operations to a local site when needed and expect to recover and resume
business within an industry-standard time period. In a disruption
affecting our business district, city, or region, we will transfer our
operations to a site outside of the affected area, and recover and
resume business within an industry-standard time period. In either
situation, we plan to continue in business, transfer operations to our
clearing firm if necessary, and notify you through our web site
http://www.nhahn.com
or our
customer emergency number, 917-687-4884, how to contact us. If the
significant business disruption is so severe that it prevents us from
remaining in business, we will assure our customer’s prompt access to
their funds and securities.
FOR MORE INFORMATION
If you have questions about our business
continuity planning, you can contact us at N. Hahn & Co., Inc., 230 Park
Avenue, New York, N.Y. 10169, 212-983-3350.
